FAQ

Welcome to Inmodax. Here are answers to some common questions about our products, orders, shipping, returns, and refunds.

1. What products does Inmodax sell?

Inmodax offers selected fashion styles for men and women, including:

Men's Polo Shirts
Men's Shirts
Women's Blouses
Women's Midi Dresses

2. Where do you ship?

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

3. Is shipping free?

Yes. We offer free standard shipping on U.S. orders.

4. How long does delivery take?

Orders typically arrive within 6–12 business days.

Processing Time: 1–2 business days
Transit Time: 5–10 business days
Total Estimated Delivery Time: 6–12 business days

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

5. How can I track my order?

Once your order has shipped, tracking information will be provided when available.

Please allow some time for the tracking information to become active and update after your order has been dispatched.

6. Can I change or cancel my order?

Yes. You may request to change or cancel your order within 24 hours of placing it.

After 24 hours, your order may already be processing or preparing for shipment, so changes or cancellations may no longer be possible.

7. What is your return policy?

We offer a 30-day return period from the date your order is delivered.

To be eligible, clothing should be unworn, unused, and in its original condition, with original tags and packaging when applicable.

8. How do I request a return?

Contact our customer service team with your order number and reason for the return.

Please wait for return instructions before sending an item back.

9. When will I receive my refund?

Once your returned item is received and inspected, an approved refund will be issued to your original payment method.

Please allow up to 15 business days for the refund to be processed and reflected in your account. Processing times may vary depending on your bank or payment provider.

10. What if I receive a damaged or incorrect item?

Please contact us as soon as possible with your order number and clear photos of the item and packaging.

We will review the issue and assist you with the appropriate next steps.

11. How do I choose the right size?

Please review the size chart provided on the individual product page before placing your order. Measurements can vary between styles, so we recommend checking the specific product's measurements.